What's the size of NANOBOOK 2.0?
There are two different sizes.
NANOBOOK ST: small titanium notepad 2”x 3”.
NANOBOOK MT: medium titanium notepad 3”x 5”.
Last updated: March 17, 2020 00:15
How many paper types of NANOBOOK 2.0?
There are 3 options: blank paper, squared paper and dotted grid paper.
Last updated: March 17, 2020 00:15
What materials of the NANOBOOK 2.0 made from?
The cover is made from Grade 5 titanium and the paper is made from stone.
Last updated: March 17, 2020 00:15
What are differences between traditional paper and stone paper?
Stone Paper is a revolutionary new medium whose composition is owed more to stone than organic material. Its production process creates a product which is 100% tree-free, water-free, acid-free, bleach-free and does not produce any waste. It is the paper for all weather. Will survive sweat, rain, mud, snow, oil, grease, and the wear-and-tear of daily use.
Last updated: March 17, 2020 00:15
Is NANOBOOK 2.0 refillable and reusable?
Yes. The refillable system is perfectly designed so that you can be fully present. Easily refill the titanium cover with your choice of inner refill pads.
Last updated: March 17, 2020 00:16
What are the add-on items available to my order?
You can add extra NANOBOOK ST, NANOBOOK MT, refill pad pack and mini titanium pen to your current orders. All the add-ons will be dispatched with your order together.
Last updated: March 17, 2020 00:18
Do I need to pay extra postage for the add-on items?
No extra postage for the add-on items.
Last updated: March 17, 2020 00:07
Do you ship internationally?
Yes, we do. The products will be dispatched via our partner’s fulfilment centre and it takes 10-20 working days for the delivery.
Last updated: March 17, 2020 00:08
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.